Terms of Service
The agreement governing the use of the Bello Hair & Skin salon floor operating system.
By registering an account, starting a 14-day free trial, or subscribing to Bello Hair & Skin (“Service”), you agree to be bound by these Terms of Service. If you are registering on behalf of a salon or corporate group, you represent that you have the authority to bind that entity.
01SaaS License & Floor Operations
Bello Hair & Skin grants your salon a non-exclusive, non-transferable subscription license to use our Progressive Web App (PWA) and desktop administrative portal for floor checkouts, staff ledgers, back-bar chemical inventory tracking, and financial analytics.
Your account is subject to the active staff profile and store branch capacity limits defined by your selected subscription tier (Starter, Pro, or Enterprise).
02Floor Credentials & Role-Based Access
Salon owners are responsible for maintaining the confidentiality of administrative credentials, manager quick-switch PINs, and staff OTP access codes:
- Owner Login: Has full unrestricted permissions to view store profit, modify subscription tiers, and view confidential overheads.
- Floor Manager PIN: Authorized to record floor billing and daily petty cash (laundry, client refreshments, supplies). Confidential owner take-home numbers remain masked.
- Barber / Stylist PWA: Authorized only to view assigned chairs, register services, and inspect personal commission ledgers.
03Subscription Billing, Receipts & Add-ons
- Billing Cycles: Subscriptions are billed in advance on either a monthly or annual commitment cycle.
- ₹0 Screen QR Receipts: Dynamic on-screen QR receipts are included 100% free and unlimited on all plans.
- Messaging Credits: WhatsApp and SMS notifications are optional and billed via prepaid credit bundles (starting at ₹499 for 500 messages). Credits never expire while an account remains active.
- Price Changes: We will provide at least 30 days prior notice before applying any rate adjustments to existing subscribers.
04Cancellation & Termination
You may cancel your monthly subscription at any time directly through your store portal or by messaging customer support. Cancellation takes effect at the end of the current billing cycle with no penalty fees. Upon request, all salon data can be exported in standard formats.
05Limitation of Liability
To the maximum extent permitted by law, Five Elements Innovative Solutions shall not be liable for any indirect, incidental, or consequential damages resulting from floor equipment failure, third-party telecom carrier delays, or local internet outages.